Coordinator – Donor Relations

Breakthrough is looking for a Coordinator – Donor Relations for its Resource Mobilisation team at Delhi. The person would be the single point of contact for all donor interactions for both recurring/monthly donations and one-time donation. They will primarily report to Sr. Coordinator – Donor Relations.

Key Responsibilities:

• Being the one-point contact for all donor interactions through emails and calls
• Thank you/welcome call for all one time donors
• Welcome call for monthly Giving donors before the forms are sent for processing
• Coordinating for welcome pack for acquisition donors
• Data entry of supporters details for in-house team for future touch points
• Responsible for timely processing of donation received through in-house team
• Ensure that the donors are being responded within the stipulated time frame on thanks giving, receipt sending, query handling and timely updates
• Calling donors for retention and keeping track that emails going to donors are as per the communication calendar
• Calling monthly donors whose mandates have bounced or rejected and convincing them to continue their support
• Giving inputs in communication calendar basis the queries received from donors
• Nurturing the bond between donors and Breakthrough through regular interactions resulting in donor retention
• Calling the volunteers to engage them as a part of our team change program.

Specific Knowledge, Skill & Experience Required

• 1-3 years of professional experience in the same field
• Minimum qualification required is graduation in any discipline
• Prior experience in handling donor relations
• Decent communication skills.

About Breakthrough:

Breakthrough was founded in 1999 with the mission of using arts and culture to bring human rights issues –  especially violence and discrimination against marginalised groups — into mainstream conversation and inspire critical mass of people to take action for change. Its award-winning music albums and campaigns have won innumerable awards and have stirred unprecedented discussion across India about women’s rights and brought the problem of domestic violence out from behind closed doors. Earlier partnerships with the Ministry of Women and Child Development for dissemination of our media and IEC products ensures that the messaging reaches large numbers as can be seen by the Bell Bajao campaign that reached 130 million in Phase I and 110 million in Phase II. The support was received pro-bono and is estimated to be worth INR 150 million. The Ministry has adopted Breakthrough’s MissionHazaar campaign on preventing sex selection under its flagship “Beti Bachao, Beti Padhao” campaign and is disseminating the TV spots, curriculum and communication guide in 12 Indian languages.

Breakthrough’s current work spans across 5 states on transforming gender norms to prevent Violence against Women & Girls, and exploring the interlinkages between its various manifestations. Breakthrough makes innovative use of media, arts and technology including digital and mobiles, leadership development and community mobilisation to activate critical mass of people who will deliver the culture change needed to make violence against women and girls unacceptable. Centre to this is a gender equity curriculum, called Taron ki Toli that builds gender equitable views among adolescents 11-18 year olds, in school and in the community. Breakthrough uses leadership development to build capacities of 15-25 year olds to transform themselves and recruit others to make violence against women and girls unacceptable. It also works in the community with influencers and gatekeepers to shift norms to prevent violence and build values for girls and women. Media and arts infuse all our work and building evidence is a strong focus. Strategic partnership with governments are key – currently partnering with the Department of Education, Government of Punjab to apply gender lens to middle school curriculum across government schools. Currently reaching 573,000 adolescents and their communities to prevent violence against women and promote a culture of human rights, Breakthrough plans to reach 2 million adolescents over the next few years.

Breakthrough Values:

The position holder will be expected to work in line with organisational values which are:

• Dignity
• Integrity
• Equity

Breakthrough is an equal opportunity employer.  We consider applicants for all positions without regard to race, colour, caste, religion, creed, gender, national origin, age, disability, economic status, marital status, veteran status, sexual orientation, or any other legally protected status. Our policies and procedures reflect our commitment to child safeguarding.

To know more about Breakthrough, please visit – www.inbreakthrough.org

Eligible candidates interested in this position may apply through the following link : https://www.btconnect.org.in/Applicant/CreateJobApplicant

Also, you can submit your resume accompanied by a cover letter, mentioning the current/expected salary. Send it by email to jobs@demo-ecom.ezulix.co/breakthrough/  by or before 30th Apr 2023.