User guide
How to create your recurring donation
- Click on the red Donate button on the top right corner of the webpage.
- Select the monthly option on the page.
- You will see a box pop up in which you can input your details—name, email and contact number.
- Press submit; a green border box will appear once you have submitted successfully.
- Once your application has been received, please expect a call from our team within 7 days.
- Our team member will share a razorpay link with you. Please click on the link and complete the payment to successfully fulfil the process.
How to amend your recurring donation request:
- Fill in your personal details—name, email, contact number, and reason for cancellation (amendment, in this case)— in the form below and submit.
- You will see a message within a green border box if your application has been received.
- Once your application has been received, please expect a call from our team within 7 days to fulfil the process successfully.
How to cancel your recurring donation request:
- Fill in your personal details—name, email, contact number, and reason for cancellation—in the form below and submit.
- You will see a message within a green border box if your application has been received.
- Once your application has been received, please expect a call from our team within 7 days to fulfil the process successfully.
How to suspend your recurring donation request:
- Fill in your personal details—name, email, contact number, and reason for cancellation (suspension, in this case)— in the form below and submit.
- You will see a message within a green border box if your application has been received.
- Once your application has been received, please expect a call from our team within 7 days to fulfil the process successfully.
FAQs
- How can I cancel, suspend or amend my recurring donation request?
If you wish to cancel, suspend or amend your recurring donation request, please follow the steps given below to start the process:
- Fill in your personal details—name, email, contact number, and reason for cancellation (suspension, in this case)—in the form below and submit.
- You will see a message within a green border box if your application has been received.
- Once your application has been received, please expect a call from our team within 7 days to fulfil the process successfully.
- Is it possible to cancel, suspend or amend my recurring donation request?
Yes, if there is any reason you wish to pause or change your donation request, click on the ‘Stop Recurring Donation Requests’ under ‘Relevant Links’ at the bottom of our webpage to begin the process.
- How do I know if my recurring donation request has been successfully stopped or amended?
Once you have shared your details through our form on the ‘Stop Recurring Donation Requests’ webpage, you will receive a call from our team member within 7 days to fulfil your request. You can confirm the same with them for reassurance.
